Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, password)
  • Payment information for billing purposes
  • Usage data and instance activity logs
  • Communication preferences

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our GPU cloud services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

3. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, isolated compute environments, and regular security audits. Your GPU instances and stored data are protected with enterprise-grade security protocols.

4. Data Retention

We retain your account information for as long as your account is active. Instance data and volumes are retained according to your configured settings. Upon account deletion, we will delete or anonymize your personal information within 30 days.

5. Third-Party Services

We may share information with third-party service providers who assist us in operating our platform, including payment processors (Razorpay), cloud infrastructure providers, and analytics services. These providers are bound by confidentiality obligations.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of marketing communications

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@quantaailabs.com